Starter packs · in design

Start your business with its shape already growing.

A starter pack is the working pattern of one kind of business: its parts, what each part looks after, the first jobs to do, the regular work, and the know-how behind it all. You plant it the day you found, and one person can run it from there.

Up to 6 branchesUp to 12 first tasksRuns with one person on day one
Starter packNo. 02
Social media studio For a small studio that runs social media for other businesses.
Suits
1–3 people
Sow
The day you found
Branches
1 root · 3 live · 2 waiting
First shoots
4 tasks in week one
Wakes
When a client asks, or enquiries outpace you

Every new business starts from nothing. It doesn't have to.

Founding means settling a hundred things before the first customer. Who looks after what. What gets checked before it goes out. What happens every week, every month. What to do when something goes wrong in public.

Most people work it out by trial and error, and write very little of it down. So the know-how lives in one head, and the business can't grow past it.

A template tells you about a business. A pack plants one: the parts, the jobs and the know-how, set up inside your organisation and ready to run.

What's in the packet

Small, and complete enough to run.

Purpose

A purpose to make your own

A first stab at what the business is for. You reword it with Wise-Eye, The Grove's companion, until it sounds like you.

Structure

Branches, live and waiting

The parts of the business. A few are live from day one. The rest wait until they're needed, and each says what will wake it.

Care

What each branch looks after

Two to four plain lines per branch, such as welcoming new clients or answering messages. Every piece of work has a home.

Start

First tasks, in order

Up to twelve, each with a clear finish line. One person can do all of the first week's.

Rhythm

The regular work

Daily, weekly, monthly. Clear the day's messages. Send the monthly look-back. Check whose accounts you can still get into.

Measures

Numbers, offered

A few measures that show how each part is doing. They're suggested once a branch has settled, and never imposed.

Listening

Your customers' voice

Short questions that repeat, answered by link, so you hear how the work is landing while there's still time to change it.

Know-how

Playbooks

How this kind of business does things, written for the AI that works beside you. It drafts. You decide.

Public face

Your website, wired in

A site built from the pack. Each section belongs to the branch that does that work, so an enquiry, order or booking lands with the right people, and the AI can draft the reply.

Inside one pack

The social media studio

Planning and making posts for other businesses, publishing them, answering comments and messages, and listening to what's said. Here's how the pack lays it out.

The root Your studio
  • The direction and the purpose · the money · finding clients who fit · showing your own work in public
Live from day one Clients
  • Welcoming each client and learning their voice
  • Agreeing what we say in their name
  • Showing them what their posts did
  • Handing accounts back cleanly when we part
Live from day one Studio
  • Planning each client's posts
  • Making posts in each client's voice
  • Publishing what's been agreed, when it's agreed
  • Keeping the library, and the right to use every image
Live from day one Community
  • Answering comments and messages in the client's voice
  • Listening for what's said about each client
  • Raising anything that needs a person fast
Waiting in the packet
Waiting Paid promotion

Wakes when a client asks to put money behind their posts. It spends the client's money, and never more than they agreed.

Waiting New work

Wakes when enquiries come in faster than you can answer them, or someone wants to take on finding clients.

Week one one person, four tasks

  1. Say plainly what a client gets
  2. Check the website the pack builds, add three pieces of work, publish
  3. Check what applies, and get a client agreement you're happy to sign
  4. Make a welcome kit for new clients

Month one your first client

  1. Sign the first client
  2. Get into their accounts the right way, with no passwords shared
  3. Plan their first month, and get their yes
  4. Publish the first agreed post through The Grove
  5. Write their reply guide
  6. Bring their comments, messages and mentions in
  7. Agree what happens if something blows up

Numbers it suggests, if you want them

Published what the studio delivers
Sent back posts a client asked us to change
Left waiting people who heard nothing by the next day
Owed past its date because small studios run out of cash waiting
The line it holds
Nothing goes out in a client's name without their yes.

The AI takes routine work off your hands as it learns: drafting the week's posts, scheduling what's been agreed, answering the simple thank-yous. You decide how far it goes, and you can pull it back at any time. It can never skip the client's own yes.

One number keeps that honest. Posts published, divided by posts agreed. If it ever goes above one, something went out without a yes, and it turns into a task that someone has to look into.

When a post catches fire

Every client agrees a one-page fire plan before anything goes wrong. When it does, the playbook runs in this order:

  1. Pause everything scheduled for that client
  2. Tell the client's named contact, out of hours if the plan says so
  3. Gather the facts, plainly
  4. Draft a short, honest first line for the client's yes
  5. Look back together afterwards, and keep what was learned

The worst time to work out who to call is while it's happening.

More in the seed tray

Four more, sketched.

Each is a pattern for a family of businesses, not one trade. Each comes with its website built in: every section belongs to the branch that does that work, so whatever comes through it lands with the right people.

SketchedNo. 03

Community on its own land

People living on land they hold together. They build their homes, grow much of what they need, and earn by teaching what they do. The land sits in a legal body that can own it.

Branches
Land & homesLivingSchoolStays · waiting
On its website
  • CoursesSchool
  • Come and visitStays
  • Join usThe root

Nobody’s home can be sold out from under them.

SketchedNo. 04

Power from your land

A small generator on land with fast water, steady wind or open sun, selling every unit it makes. A river turbine, a field of panels, a community wind project.

Branches
GenerationSelling powerNeighbours & natureBackers · waiting
On its website
  • Buy our powerSelling power
  • Live nearby?Neighbours & nature
  • Back usBackers

Nature gets its share before we take ours.

SketchedNo. 05

Client practice

An office of professionals and the people they act for: a law firm, an accountancy, a letting agency. Premises, appointments, private files and time to bill.

Branches
Front deskClient workBooksA second line of work · waiting
On its website
  • What we doThe branch that does it
  • Book a first meetingFront desk
  • Already a client?Client work

Client files stay closed, and nobody is taken on until we’ve checked we’re free to act.

SketchedNo. 06

Neighbourhood café

A counter, a kitchen, a rota and regulars. The same pattern fits any shop with a till.

Branches
CounterKitchen & stockPeople & rotaSpace hire · waiting
On its website
  • Order aheadCounter
  • Hire the spaceSpace hire
  • Work with usPeople & rota

Allergens are never a guess.

Drafted · No. 07

The Clearing practice

Every organisation on The Grove keeps a Clearing: a regular, body-first space to set down what people carry, and deeper shadow work for those who choose it. It should never be held by anyone with power over the people in the room. So this practice comes from outside. Holding other organisations’ Clearings is its whole work.

The root Your practice
  • The direction and the purpose · the money · finding organisations to serve · making sure every one of us is held and supervised
Live from day one Organisations
  • Agreeing what we hold, and what we never report
  • Taking up a Clearing when it’s handed over
  • Sharing each room’s pulse, and nothing else
  • Handing it back cleanly when we part
Live from day one Gatherings
  • The regular release, body first
  • Every room safe to arrive in
  • No room depending on one person
  • Each room’s pulse, never the people in it
Live from day one Deep work
  • Series for those who opt in
  • One-to-one sessions
  • Helping people find more care when they need it
Waiting in the packet
Waiting Training

Wakes when an organisation wants its own people to hold the regular release, or the practice needs new practitioners. Deep work stays with someone from outside.

Waiting Retreats

Wakes when people ask for longer, residential deep work, and a place is found to host it.

Nothing said in the room leaves it.

The AI books the rooms, rotates who holds them, counts check-ins and sends the invoices. It is never in the room, and never learns who came.

What the organisation gets back

  • Gatherings held, and any cancelled
  • How full the rooms have been, as a trend
  • How safe the room feels to arrive in, read across the whole room

What it never gets

  • Names, or who came or stopped coming
  • Anything said or done in a room
  • Any theme or reading drawn from it

It isn’t therapy, diagnosis or crisis care. When someone needs more, the practice helps them find it. And none of its people hold a room without being held themselves.

How they fit together

No organisation has to do everything.

Each does one thing well and serves the others. They stay separate and whole, and any of them can walk away. Between them, they start to cover what a place needs.

power for the homes power for the kitchen bread a voice contracts and books the legal body for the land Land community homes · food · learning Power from your land energy Neighbourhood café food · a place to meet Market bakery bread Social media studio a voice Client practice law · accounts · leases Clearing practice holds the Clearing for each of them
Seven starter packs as seven organisations, and what flows between them. The Clearing practice, in the middle, holds the Clearing for all six, from outside each one.

What a place needs, and who meets it

The needWho meets itWhat it gives the others
Homes, food, learningCommunity on its own landa place for retreats; courses in what it runs
EnergyPower from your landpower for the community’s homes and the café’s kitchen
BreadMarket bakerybread for the café
A place to meetNeighbourhood caféa room for gatherings; a counter for what others make
A voiceSocial media studiothe bakery’s voice; the power station’s story for its backers
Law, accounts, leasesClient practicethe legal body that holds the community’s land; the studio’s contracts and books
CareClearing practiceeach one’s Clearing, held from outside

Four ways they work together

Built

Work crosses as a task

One organisation writes through another’s website, and it lands as work on the branch that handles it. The café’s bread order reaches whoever takes orders at the bakery, not somebody’s inbox.

Designed

One pays another

Money moves between them the way it moves inside one: recorded and seen. A new payee is agreed once, by proposal. After that, paying is routine.

In design

A branch holds something for another

A company hands its Clearing to the practice by its own decision. The practice can hold that company’s gatherings and nothing else: no seat, no vote, no reading its files. The company can take it back at any time.

Always

Nobody owns anybody

Each stays whole and governs itself. People can belong to several. Any of them can walk away, and take what’s theirs.

Seven is a start. A town needs more: a school, a clinic, a repair shop, a way to get about. Each is a pack waiting to be written, and none of them needs an owner.

Sowing instructions

From a name and a purpose to a business that runs.

Day one

Found, then plant

Name your business and say what it's for. Choose a pack, and Wise-Eye walks you through it. Keep each piece, drop it or reword it. Each piece you keep is a recorded decision, so you'll always know why things are the way they are.

Week one

First shoots

A handful of tasks one person can do: say what you offer, check and publish the website the pack builds, sort an agreement, make a welcome kit.

Month one

Work flowing through

Your first client, and their work running through The Grove: posts agreed and published, messages answered, mentions heard. Because the work passes through, the AI can see it and learn it.

After that

Branching out

Waiting branches wake when their moment comes. Routine work moves from you to the AI, as far as you allow. When someone joins, you hand them a branch with its playbooks, history and tasks already in it.

Yours once planted

What a pack never does

  • Set targets or quotas. It gives direction, never a number to hit.
  • Force a measure on you. Measures are offered when a branch is ready, and you can say no.
  • Carry people, brands or customer lists. A pack holds the pattern, never anyone's property.
  • Give legal, tax or insurance advice. It gives you a task instead: check what applies here, and who you asked.
  • Lock you in. Once planted it's yours, and it changes the way everything in The Grove changes: by proposal.
Who makes packs

Anyone who knows a trade.

The Grove carries the means to plant a pack, and nothing more. The Grove Organisation will offer packs, and so can a consultant who knows a trade inside out, a network of similar businesses, or an organisation that has found a pattern that works and wants to pass it on.

Market bakerySketched
Clearing practiceDrafted
Community gardenIdea
Repair caféIdea
Small software teamIdea
Yours?Open

Under the hood

Want to know why it’s built this way?

How an organisation in The Grove senses, leans, grows, dies off, automates and holds its people. Why there’s no throne, why nobody can strip it, and what goes wrong without each part. The long read, for anyone who wants to look underneath.

Read how it lives

Which one would you plant?

Starter packs are still being shaped. If there’s a trade you’d start in, or one you know well enough to write a pack for, put your hand up and tell us.